Plans and the free trial
How many lorries, until when, and what happens when a plan ends.
2 guides
- The plans, and what each one allowsA plan is charged once for its whole term. It decides how many lorries you may watch at once, for how long, and how many credits it starts you with.3 min read
- Active, expired, or no plan — and renewingThe one table nobody guesses right. A lapsed plan is not a dead account, but it does stop automatic tracking and it blocks top-ups.3 min read
Quick answers
Tap a question. 6 on this subject.
Do I need a plan just to search one number by hand?
No. Manual search runs on credits alone, so it works on an expired plan and on an account that never bought one — that is the point of credits never expiring. What needs a live plan is automatic tracking, and topping up.
What does a plan give me that credits do not?
A plan decides how many lorries you may watch at once and until when, and it is what allows automatic checking and top-ups at all; credits decide what each look costs. You need both — a plan with an empty balance checks nothing, and credits with no plan still search by hand. The plan is charged once for its whole term, not monthly; see pricing.
How many lorries can I watch at once?
Whatever your plan allows, and the limit counts the lorries being watched rather than the ones on your list — so pausing one frees a slot for another. Your own limit and how much of it is in use are on Plan and credits.
My plan has expired — what still works?
Manual search, and nothing else: automatic tracking stops and top-ups are refused until a plan is running again. Renew inside the window that Plan and credits shows you and your lorries carry on exactly where they stopped; after it, they are switched off and you take them live again yourself.
How do I renew, or move to a bigger plan?
Renewing is a button on Plan and credits, but only once the plan has actually ended. Changing plan, adding trucks mid-term or renewing early is not self-service — ask us through contact and we will set it up.